Welcome to klotha.com. By using our website and services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
—
1. General
www.klotha.com is operated as an online fashion & clothing brand.
By accessing our website, you confirm that you are at least 18 years old, or using it under parental/guardian supervision.
We reserve the right to modify, suspend, or discontinue any service, product, or content at any time without notice.
—
2. Products & Orders
All product descriptions, images, and prices are provided to the best of our accuracy. However, slight variations in color or design may occur due to screen display differences.
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspected fraud.
Once an order is placed, you will receive a confirmation email with order details.
—
3. Pricing & Payments
All prices are listed in Indian Rupees (₹) and include applicable taxes, unless stated otherwise.
Payments must be made via our secure payment gateways. We do not store your card/payment details.
Orders will only be processed once the payment is confirmed.
—
4. Shipping & Delivery
We deliver across India. Delivery times usually take 3–7 business days, depending on the location.
Shipping charges (if any) will be displayed at checkout.
klotha.com is not responsible for courier delays due to external factors (weather, strikes, etc.).
—
5. Returns & Refunds
Returns and refunds are subject to our Return & Refund Policy.
Only unused, unwashed, and undamaged products with original tags are eligible for return/exchange within the specified timeline.
—
6. Cancellation Policy
Orders can be cancelled within 12 hours of placing or before shipment, whichever is earlier.
Once shipped, cancellations are not allowed. You may request a return after delivery.
—
7. Intellectual Property
All content on klotha.com, including product images, text, graphics, and logos, is the property of klotha and protected under copyright laws.
You may not copy, reproduce, or distribute our content without written permission.
—
8. User Responsibilities
By using this website, you agree not to:
Engage in fraudulent or illegal activities.
Misuse our services or attempt to disrupt the website’s functionality.
Copy or resell our products/content without authorization.
—
9. Limitation of Liability
klotha.com is not liable for indirect, incidental, or consequential damages arising from website use or product purchase.
Our liability is limited to the value of the product purchased.