Privacy Policy

 

Welcome to klotha.com. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to these terms. Please read them carefully.

1. General

klotha.com is an online clothing store offering fashion and apparel products.
By using this website, you confirm that you are at least 18 years old or using it under parental/guardian supervision.
We reserve the right to update, modify, or discontinue any part of the website at any time.

2. Products & Orders

All product images are for reference only; actual products may vary slightly in color/design.
Prices are displayed in INR (₹) and may change without prior notice.
Orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order (e.g., in case of stock unavailability, payment issues, or fraudulent activity)

3. Payments

We accept payments through secure third-party gateways.
We do not store or have access to your card/payment details.
Orders will only be processed once payment is confirmed.

4. Shipping & Delivery

We ship orders across India & across world.
Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
Shipping charges, if applicable, will be shown at checkout.

5. Returns & Refunds

We offer returns/exchanges only if products are damaged, defective, or incorrect.
Requests must be made within [7] days of receiving the order (customize this duration, e.g., 7 days).
Products must be unused, unwashed, and returned with original packaging/tags.
Refunds will be processed to the original payment method within [7] business days.

6. User Responsibilities

By using klotha.com, you agree not to:
Use the website for unlawful activities.
Attempt to hack, disrupt, or misuse our website/services.
Copy or resell our content, images, or products without permission.

7. Intellectual Property

All content on klotha.com (text, images, logos, product descriptions) is owned by klotha and protected by copyright laws.
You may not copy, reproduce, or distribute content without written consent.

8. Limitation of Liability

klotha.com is not responsible for delays, losses, or damages caused by third-party services (couriers, payment gateways).
We are not liable for indirect or consequential damages arising from website use or product purchase.

9. Privacy

Your use of the website is also governed by our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Telangana.

11. Contact Us

If you have questions about these Terms & Conditions, contact us:
📧 support@klotha.com
📍 [HYDERABAD]
Scroll to Top