At Klotha.com, we aim to deliver your orders quickly and safely. Please read our shipping & delivery terms carefully.

1. Shipping Locations

We currently deliver across India&International 

2. Processing Time

Orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

Standard delivery within India: 3–7 business days (depending on location).

Metro cities: usually 3–4 days.

Remote areas: up to 7–10 days.

4. Shipping Charges

We offer Free Shipping all over india.

COD charges if you allow Cash on Delivery ₹100

5. Order Tracking

Once shipped, you will receive a tracking ID & courier details via email/SMS.

You can track your order status on the courier partner’s website.

6. Delivery Attempts

Courier partners will attempt delivery 2–3 times.

If undelivered due to customer unavailability or incorrect address, the order will be returned to us. Re-shipping charges may apply.

7. Delays

While we aim to deliver on time, delays may occur due to:

Bad weather

Logistics/courier issues

Public holidays or festivals

klotha.com will not be liable for delays caused by third-party courier services.

8. Damaged or Missing Packages

If your package arrives damaged or items are missing, please contact us within 48 hours of delivery with pictures and order details.

9. Contact Us

For shipping-related questions, please reach us at:

📧 support@klotha.com